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Myntra

Myntra

www.myntra.com
What is your customer experience with Myntra?

Myntra Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Myntra has 1.9 star rating based on 1488 customer reviews. Consumers are mostly dissatisfied.

  • 20% of users would likely recommend Myntra to a friend or colleague.

  • Rating Distribution
  • Pros: It has return and refund policy, Delivery, Improper customer care service.
    Cons: No customer support, Worst customer service, Poor customer service.

View full overview ›

Media from reviews

Myntra - Parcel delayed
Myntra - I received damaged product,no executive is able to solve my problemMyntra - I received damaged product,no executive is able to solve my problem - Image 2Myntra - I received damaged product,no executive is able to solve my problem - Image 3Myntra - I received damaged product,no executive is able to solve my problem - Image 4Myntra - My money is paid but it show pay on deliveryMyntra - My money is paid but it show pay on delivery
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Top Myntra Reviews

Positive Review

"Franchise"

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Sir, I am from Himachal Pradesh, Hamirpur, Sujanpur, pincode 176108. Sir, mujhe franchise leni hai aur delivery store kholna hai. Please help karen, contact...

Critical Review

"Return on hold"

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Delivery boy comes and rejected return twice. He says that the product does not match the image that the company provided him.

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order delivery customer issue return refund customer care money care account
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Jyoti V Pdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rayachoti, Andhra Pradesh

Return my order

Delay my return order

Pls immediately return my order and very low quality. And service are not good and not fitted and not proper size and pls return my order pls return

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Priyanka P Vkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lelystad, Flevoland

Delivery Date not showing instead showing as "Invalid Date"

Myntra - Delivery Date not showing instead showing as Invalid Date

Hi Team,

Today morning when I was checking my order status in the Myntra app for my products, I could see that for most of my products which have not been delivered yet, the delivery date is showing as 'invalid date' instead of the actual arrival date. Could you please look into this issue as a high priority?

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Mahammad A Tmt

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Verified Reviewer

Payment

Myntra - Payment
Myntra - Payment - Image 2

After placing an order, I cancelled it because I forgot to apply a coupon code. That's why I cancelled the order, but the payment didn't return to my wallet (PhonePay). Now, I can see one payment returned in my wallet, but the next one hasn't come yet.

View full review
Loss:
$499

Preferred solution: Full refund

Vaibhav C Tpw

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Verified Reviewer
| map-marker Tottenham, Haringey

Awful, disaster delivery service.

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"Problem with the delivery guy and branch manager".

My aunt had arrived to India from United Kingdom to visit her family members. She ordered few items from Myntra app. Since the sizes of the products weren't fit, she thought of returning all those items and applied for return.

Then comes the actual scenario where my aunt was getting call from delivery guy, but not picking up the order and then cancelling the return.

This happened twice continuously.

So i request Myntra to resolve this issue and please initiate the return request made by my aunt.

View full review
Anonymous
map-marker Sydney, New South Wales

Ur coustmer care executive is criminal

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Myntra - Ur coustmer care executive is criminal
Myntra - Ur coustmer care executive is criminal - Image 2

sir/ madam

i have order 4 kurta under brand name seerat .. all 4 kurta are cash on delivery

base price is 15035 rs.. approxamatiely

ur executive come to deliever 2 parcels on 19 jan and he said its base price is 18000 rs

my mother gave him 18000 rs she did a big mistake , she could have asked me he gave only 2 parcels

one parcel is seerat kurta that i order , and other one is completely different i didn't order it

Then my parents went to ekart office they said ki return request kijiye apka refund a jayega

now i have no idea ki refund kaise milega

apke executive ne jo kiya woh kabhi nai hoya , he did criminal offense 18000 rs is lot

please help me out please do something he will do this again with someone else

i live in australia but i always shope from myntra yeh kabhi nai hoya

please help punish the cuprits

thanks u

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Nawaz S Cvg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kalyan Dombivli, Maharashtra

Cancelled order

Myntra - Cancelled order
Myntra - Cancelled order - Image 2
Myntra - Cancelled order - Image 3
Contains 2 confidential files for company representatives

So my problem is whenever i make any order they supply but when I close to get my order they cancelled my order without any reason they did 5 6 time in last week, delevry date they cancelled my order and I didnt get my order i have to do again and again they doing same thing

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Pros:
  • No one
Cons:
  • Please deliver at right time

Preferred solution: Deliver product or service ordered

Resolved
RUKHSAR B Yzh

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Verified Reviewer

Resolved: Order return

Myntra - Order return
Myntra - Order return - Image 2
Updated by user Apr 13, 2025

Company fixed the issue and I have been provided with full refund.

Original review Apr 13, 2025

The quality of the clothes is not good, the label tag is not available, the company has not attached it, the clothes have come in worn condition, the behaviour of the delivery boy is not good

View full review
Loss:
$879

Preferred solution: Full refund

Lelar Lxn

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Verified Reviewer
| map-marker Saltburn-By-The-Sea, Redcar And Cleveland

Asking about delivery

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Very good experience and very nice people and give nicely answered.and nicely explained everything and I like it.

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Noushad P Spv

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Verified Reviewer

My Order item not delivery same adress

I am in Qatar. I am coming to Kerala on 14/04/2025.

My order item is not delivered.

My mobile number changed.

Please call another mobile number: 871486****.

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Preferred solution: Deliver product or service ordered

Resolved
Sini C Ade

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Payment made for 4 Kurtis set but order not placed

Contains 3 confidential files for company representatives
Updated by user Jan 10, 2025

Company fixed the issue and I have been provided with full refund.

Original review Jan 06, 2025

I have placed order for 4 Kurtis set amounting 4162 from net banking from mynthra app but when made still the option for place order is coming and the item didnt go from bag. Could you please rectify this

View full review
Loss:
$4162

Preferred solution: Full refund

Selvakumar M Tdd

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Verified Reviewer

Cheating

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The refund for the cancellation has not been done. I'm still worried.

I will not use Myntra anymore.

It was the worst experience. Goodbye.

View full review
Loss:
$40
Pros:
  • No pros
Cons:
  • More cons

Preferred solution: Full refund

User's recommendation: To future customer: Do not buy in myntra. They won't refund the cancellation items.

Govind G Ywb

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Verified Reviewer
| map-marker Jaipur, Rajasthan

Return on hold

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Delivery boy comes and rejected return twice. He says that the product does not match the image that the company provided him.

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Cons:
  • Return policies are very bad

Preferred solution: Full refund

Jady Ihf

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Verified Reviewer
| map-marker Parbhani, Maharashtra

My myntra account was deactivated since 2 years, pls activated it.

Once upon a time,I ordered a grey colour pant and the myntra delivered a olive green shirt,I had to send a return that shirt and delivery boy doesn't taken a shirt,they are arguing only pant return ed I don't take shirt,i repeatedly returned,finnally my myntra account was deactivated..

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E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Jasmine P Bds

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Verified Reviewer
| map-marker Bengaluru, Karnataka

Parcel delayed

Myntra - Parcel delayed

My parcel was supposed to come today, but it got delayed as it was an emergency, and I need it to be delivered today.

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Leala Szf
map-marker Sangod, Rajasthan

I’m anebel to return my product

Im unable to return my product because the customer care service is very poor. Not properly.

Answer my problem before 15 days. I have returned complaint.

My product has been not returned timely. Please help me my problem resolved.

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Akriti S Snc

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Verified Reviewer
| map-marker Mumbai, Maharashtra

Urgent Follow-Up on Unresolved Return Request – Order Not Picked Up

Dear Myntra Support Team,

I am writing regarding a return request I initiated on 1st May 2025, which remains unresolved as the order has not yet been picked up.

Despite contacting the Myntra Help Centre multiple times, I have not received a satisfactory resolution. Each time, Ive had to re-explain the issue from the beginning, which has been extremely frustrating and time-consuming.

It has now been over 16 days, and I am still in possession of a product that does not belong to me.

As a regular customer, I am very disappointed with the level of service received on this occasion.

Please treat this as a high-priority issue and take immediate action to arrange the pickup. I also request appropriate compensation for the repeated inconvenience, time, and effort Ive spent following up on this matter.

Looking forward to a prompt resolution.

Sincerely,

Akriti

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