Myntra

I am writing to express my deep concern and dissatisfaction with a recent experience regarding an order I placed on your platform. I ordered several items, one of which was a white shirt valued at over 3,000.

Upon delivery, I discovered that this item had been replaced with a fraudulent product, suspiciously covered with tape. I immediately raised the issue with your team and requested a return. When the delivery agent came to my home to handle the return, he was extremely rude and unprofessional. He argued loudly, accused me of replacing the product, and caused a scene in front of my family and neighbors.

This behavior is completely unacceptable, and I strongly believe he may have been involved in the replacement, although I cannot confirm this with certainty. While your team has processed a refund for this product after my second complaint, I was never informed about the investigation process or its results. No one explained what was investigated, what findings were made, or how the conclusion to refund was reached. It feels like the issue was brushed aside by simply refunding the amount, but I am not only concerned about the money.

I expect to know the outcome of the investigation and to understand what steps were taken. Additionally, I cannot accept that a delivery agent would behave so aggressively and create a scene, and this needs to be addressed seriously!!

I am never going to use Myntra again

Myntra support team doesn't even respond to our concerns. They just mark the case/ticket as resolved, that's it!

I am writing to express my deep concern and dissatisfaction with a recent experience regarding an order I placed on your platform. I ordered several items, one of which was a white shirt valued at over 3,000.

Upon delivery, I discovered that this item had been replaced with a fraudulent product, suspiciously covered with tape. I immediately raised the issue with your team and requested a return. When the delivery agent came to my home to handle the return, he was extremely rude and unprofessional. He argued loudly, accused me of replacing the product, and caused a scene in front of my family and neighbours.

This behavior is completely unacceptable, and I strongly believe he may have been involved in the replacement, although I cannot confirm this with certainty. While your team has processed a refund for this product after my second complaint, I was never informed about the investigation process or its results. No one explained what was investigated, what findings were made, or how the conclusion to refund was reached. It feels like the issue was brushed aside by simply refunding the amount, but I am not only concerned about the money.

I expect to know the outcome of the investigation and to understand what steps were taken. Additionally, I cannot accept that a delivery agent would behave so aggressively and disrespectfully in front of my family, and this needs to be addressed seriously. Please provide me with a full report of the investigation and take appropriate action regarding the delivery agents behavior.

I trust you will handle this issue with the seriousness it deserves. Thank you for your attention to this matter.

Payment was credited from my account on 20/08/2024, 3506 Rupees. However, the order is not yet confirmed or proceeded from Myntra's side.

My name is divya and I live in Qatar.i placed an order for my sister who live in Mumbai India. I order a watch worth rs around 959.there was no cod option so placed in prepaid order as per the company link which is automatically generated by Myntra.my money got deducted but ordered not placed.in order list there is not showing any order placed.plz help out Myntra.our money is not your free money. Plz either refund or placed my order.

Myntra is scamming people by sending incorrect products on purpose and then not refunding or accepting returns of their incorrect products. IN240531****030487****.

They are horrible to deal with. Myntra should be banned. They are fraudsters. I ordered a medium size kurta trouser and dupatta set and this is what they sent.

When I started the return process, they were not ready to accept their product back and refund my money. Myntra has the worst service.

Hi, I don't have any account on Myntra. I have some major issues because someone is misusing my email.

After trying to contact Myntra, I received no response. Even after calling customer support, they assured me that the incident was updated and I would receive a call or email, but I have not heard back.

Now I am in Qatar, can't share the image of product for return, can I share the image here , because the product received by my wife in India

I feel cheated for ordering through myntra. i had ordered black ballerinas for my daughter instead of which i received kittos and that too looks old and used.

i had made a return request but the person picking up the parcel didnt take it stating the reason mentioned was not correct. i want the correct product or refund

Pick up agent refused to pick up my product

And said your location is changed

Now even my Myntra account is not working .

From last 2 to 3 days I got a message out for pick but he didnt come .

I was expecting the product on 21st july. On myntra it is showing that the product delivered on 18th july but actually it hasn't delivered yet.

I am an NRI user of Myntra, and I moved overseas after shopping from Myntra. I am an old customer with Myntra, but with my last shopping trip, I had to return a few items.

The refunds for these items went into my Myntra credit. I was not aware that this credit expires after a certain amount of time. I could not check my email and was never informed that the money I had already spent on Myntra has an expiry date. Now I want to use my money, which should still be in my Myntra account, but I can't because they say it has expired.

Imagine if bank accounts stated that, because you didn't use your money within a certain timeline, they were taking all your money. How ridiculous it is that your money can expire. I am not using any coupons, but I want to use my own money, which Myntra refunded as Myntra credit and then marked with an expiry date.

Now, being an NRI, I can't shop as frequently as I used to. I'd appreciate some understanding, and I ask they refund me or at least reinstating my credit.

I am living overseas and registered mobile doesnt belong to me anymore. Once i ordered stuff for my family website kicked me out .

, i am trying to arrange return cant login sent emails to myntra communications many times no response .

Wouldnt recommend my family and friends to use this platform. I had same issue with amazon they sorted in 2 hours.

I need to arrange return for few items which are delivered.

I placed an order on Myntra which I was due to receive on the 28th of May. Money was deducted from my account but my order was not delivered. Now it shows 'no orders placed.

I am not able to log in to my Myntra account as my associated mobile number doesn't work now, but my email address is still active. So, can I log in with my email address to restore the account?